Provisioning Errors Luna Cloud HSM - North America

Incident Report for Thales Data Protection on Demand

Resolved

This incident has been resolved.
Posted Sep 20, 2023 - 21:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2023 - 20:17 UTC

Identified

We are experiencing high failure rates for HSM Service provisioning in the North America region.
Posted Sep 20, 2023 - 20:01 UTC

Investigating

Our monitoring has detected a potential issue with Luna Cloud HSM Services in the North America region that may impact users.

Our team is investigating and we will update you as soon as we have further news.
Posted Sep 20, 2023 - 19:53 UTC
This incident affected: Luna Cloud HSM (Luna Cloud HSM Services (NA Region)).
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