CipherTrust Data Security Platform as a Service will be performing scheduled maintenance, impacting access to the to the Service in Western Europe regions.
Data Centers Impacted: Western Europe
Service Impact: The CDSP Service will be unavailable during the specified windows for the regions listed. Also, provisioning of new services and accounts will not be available during these maintenance windows.
Maintenance Schedule:
Region: Western Europe Date: Thursday, April 03, 2025 Time: 5:30 PM to 7:00 PM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions. Posted on
Mar 11, 2025 - 20:40 UTC
CipherTrust Data Security Platform as a Service will be performing scheduled maintenance, impacting access to the to the Service in Western Europe region.
Data Centers Impacted: Western Europe
Service Impact: The CDSP Service will be unavailable during the specified windows for the regions listed. Also, provisioning of new services and accounts will not be available during these maintenance windows.
Maintenance Schedule:
Region: Western Europe Date: Monday, April 07, 2025 Time: 5:30 PM to 7:00 PM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions. Posted on
Mar 11, 2025 - 20:42 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 03:25 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 25, 03:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 02:00 UTC
Scheduled -
CipherTrust Data Security Platform as a Service will be performing scheduled maintenance, impacting access to the to the Service in America regions.
Data Centers Impacted: Americas
Service Impact: The CDSP Service will be unavailable during the specified windows for the regions listed. Also, provisioning of new services and accounts will not be available during these maintenance windows.
Maintenance Schedule:
Region: Americas Date: Tuesday, March 25, 2025 Time: 02:00 AM to 03:30 AM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.
Mar 11, 20:39 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 05:00 UTC
Scheduled -
CipherTrust Data Security Platform as a Service will be performing scheduled memory store maintenance on March 23, 2025.
Data Centers Impacted: Western Europe And Americas
Service Impact: Some customers may experience a brief outage of a minute or less due to scheduled memory store maintenance.
Maintenance Schedule:
Region: Americas Date: Sunday, Mar 23, 2025 Time: 05:00 AM to 06:00 AM UTC
Region: Western Europe Date: Sunday, Mar 23, 2025 Time: 05:00 AM to 06:00 AM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.
Mar 17, 07:38 UTC
Completed -
The scheduled maintenance has been completed.
Mar 20, 03:30 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 20, 03:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:00 UTC
Scheduled -
CipherTrust Data Security Platform as a Service will be performing scheduled maintenance, impacting access to the to the Service in America regions.
Data Centers Impacted: Americas
Service Impact: The CDSP Service will be unavailable during the specified windows for the regions listed. Also, provisioning of new services and accounts will not be available during these maintenance windows.
Maintenance Schedule:
Region: Americas Date: Thursday, March 20, 2025 Time: 02:00 AM to 03:30 AM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.
Mar 11, 20:38 UTC
Resolved -
This alert was raised due to some test failures on an inactive site. There was no impact to any user HSM traffic as a result.
Mar 19, 14:36 UTC
Investigating -
Our monitoring has detected a potential issue with Data Protection on Demand Services that may impact customers.
Our team is already investigating and we will update you as soon as we have further news.
Mar 19, 09:30 UTC