Thales Data Protection on Demand
All Systems Operational
EU Region Operational
90 days ago
99.96 % uptime
Today
Management Console (EU Region) ? Operational
90 days ago
99.95 % uptime
Today
Luna Cloud HSM Services (EU Region) ? Operational
90 days ago
99.98 % uptime
Today
CipherTrust Key Management Services (EU Region) ? Operational
90 days ago
99.95 % uptime
Today
Platform APIs (EU Region) Operational
90 days ago
99.95 % uptime
Today
North America Region Operational
90 days ago
99.96 % uptime
Today
Management Console (NA Region) ? Operational
90 days ago
99.95 % uptime
Today
Luna Cloud HSM Services (NA Region) ? Operational
90 days ago
99.98 % uptime
Today
CipherTrust Key Management Services (NA Region) ? Operational
90 days ago
99.95 % uptime
Today
Platform APIs (NA Region) Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 30, 2021

No incidents reported today.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - This incident has been resolved.
Jul 22, 21:04 UTC
Monitoring - Traffic has been diverted to our secondary DR site.

If you are experiencing any service issues, please contact https://supportportal.thalesgroup.com/csm
Jul 22, 20:48 UTC
Update - We are continuing to investigate this issue.
Jul 22, 20:46 UTC
Update - We are continuing to investigate this issue.
Jul 22, 20:21 UTC
Investigating - Our monitoring has detected a potential issue with Data Protection on Demand Services that may impact customers.

The Thales team is already investigating and we will update you as soon as we have further news.
Jul 22, 20:20 UTC
Resolved - DNS issues at one of our service providers resulted in the inability to reach DPoD authentication servers.

This incident has been resolved and we are currently investigating the root cause.
Jul 22, 15:30 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.