Thales Data Protection on Demand Status

Thales Data Protection on Demand

All Systems Operational

Uptime over the past 90 days. View historical uptime.

EU Region Operational

90 days ago

99.96 % uptime

Today

Management Console (EU Region) Operational

90 days ago

99.95 % uptime

Today

Luna Cloud HSM Services (EU Region) Operational

90 days ago

99.98 % uptime

Today

CipherTrust Key Management Services (EU Region) Operational

90 days ago

99.95 % uptime

Today

Platform APIs (EU Region) Operational

90 days ago

99.95 % uptime

Today

North America Region Operational

90 days ago

99.96 % uptime

Today

Management Console (NA Region) Operational

90 days ago

99.95 % uptime

Today

Luna Cloud HSM Services (NA Region) Operational

90 days ago

99.98 % uptime

Today

CipherTrust Key Management Services (NA Region) Operational

90 days ago

99.95 % uptime

Today

Platform APIs (NA Region) Operational

90 days ago

99.95 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 30, 2021

No incidents reported today.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

Potential Disruption

Resolved - This incident has been resolved.
Jul 22, 21:04 UTC

Monitoring - Traffic has been diverted to our secondary DR site.

If you are experiencing any service issues, please contact https://supportportal.thalesgroup.com/csm
Jul 22, 20:48 UTC

Update - We are continuing to investigate this issue.
Jul 22, 20:46 UTC

Update - We are continuing to investigate this issue.
Jul 22, 20:21 UTC

Investigating - Our monitoring has detected a potential issue with Data Protection on Demand Services that may impact customers.

The Thales team is already investigating and we will update you as soon as we have further news.
Jul 22, 20:20 UTC

Authentication Issue in North America secondary site

Resolved - DNS issues at one of our service providers resulted in the inability to reach DPoD authentication servers.

This incident has been resolved and we are currently investigating the root cause.
Jul 22, 15:30 UTC

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

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