Thales Data Protection on Demand

All Systems Operational

DPoD Platform Operational
90 days ago
99.96 % uptime
Today
Management Console (EU Region) ? Operational
90 days ago
99.96 % uptime
Today
Management Console (NA Region) ? Operational
90 days ago
99.96 % uptime
Today
CipherTrust Key Management Services (EU Region) ? Operational
90 days ago
99.96 % uptime
Today
CipherTrust Key Management Services (NA Region) ? Operational
90 days ago
99.96 % uptime
Today
Platform APIs (EU Region) Operational
90 days ago
99.96 % uptime
Today
Platform APIs (NA Region) Operational
90 days ago
99.96 % uptime
Today
Luna Cloud HSM Operational
90 days ago
99.97 % uptime
Today
Luna Cloud HSM Services (EU Region) ? Operational
90 days ago
99.97 % uptime
Today
Luna Cloud HSM Services (NA Region) ? Operational
90 days ago
99.97 % uptime
Today
CipherTrust Data Security Platform Operational
90 days ago
99.99 % uptime
Today
CipherTrust Data Security Platform (NA Region) Operational
90 days ago
99.99 % uptime
Today
CipherTrust Data Security Platform (EU Region) Operational
90 days ago
99.99 % uptime
Today
Thales Data Platform Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (NA Region) Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (EU Region) Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (LATAM Region) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Management Portal Maintenance - EU Region May 3, 2025 07:00-08:00 UTC

Thales Data Protection on Demand Platform will be performing scheduled maintenance, impacting the management portal in the EU Region.

Service Impact:
You can expect management portal functionality to be disrupted for a brief period during the maintenance window. There will also be a brief disruption to the provisioning of new services and tenants during the window.

Maintenance Schedule:

Region: Europe
Date: Saturday May 3, 2025
Time: 07:00 to 08:00 AM UTC


The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Posted on Apr 17, 2025 - 17:46 UTC

Scheduled Maintenance - CipherTrust Data Security Platform May 4, 2025 05:00-06:00 UTC

CipherTrust Data Security Platform as a Service will be performing scheduled database maintenance on May 4th, 2025.

Data Centers Impacted:
Western Europe
Americas

Service Impact:
Some customers may experience a brief outage of a minute or less due to scheduled database maintenance.

Maintenance Schedule:

Region: Western Europe
Date: Sunday, May 4th, 2025
Time: 5:00 AM to 6:00 AM UTC

Region: Americas
Date: Sunday, May 4th, 2025
Time: 5:00 AM to 6:00 AM UTC

The maintenance dates are subject to change. Service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact https://supportportal.thalesgroup.com/csm.

Posted on Apr 24, 2025 - 18:53 UTC

Management Portal Maintenance - NA Region May 4, 2025 07:00-08:00 UTC

Thales Data Protection on Demand Platform will be performing scheduled maintenance, impacting the management portal in the NA Region.

Service Impact:
You can expect management portal functionality to be disrupted for a brief period during the maintenance window. There will also be a brief disruption to the provisioning of new services and tenants during the window.

Maintenance Schedule:

Region: North America
Date: Sunday May 4, 2025
Time: 07:00 to 08:00 AM UTC


The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Posted on Apr 17, 2025 - 17:48 UTC
Apr 29, 2025

No incidents reported today.

Apr 28, 2025

No incidents reported.

Apr 27, 2025
Completed - The scheduled maintenance has been completed.
Apr 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:00 UTC
Scheduled - Thales Data Protection on Demand Platform will be performing scheduled maintenance, impacting the management portal.

Service Impact:
You can expect management portal functionality to be disrupted for a brief period during the maintenance window. There will also be a brief disruption to the provisioning of new services and tenants during the window.

Maintenance Schedule:

Region: Europe and North America
Date: Sunday April 27, 2025
Time: 07:00 to 08:00 AM UTC


The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Apr 17, 17:44 UTC
Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.