Thales Data Protection on Demand
All Systems Operational
EU Region Operational
90 days ago
99.99 % uptime
Today
Management Console (EU Region) ? Operational
90 days ago
100.0 % uptime
Today
Luna Cloud HSM Services (EU Region) ? Operational
90 days ago
99.99 % uptime
Today
CipherTrust Key Management Services (EU Region) ? Operational
90 days ago
100.0 % uptime
Today
Platform APIs (EU Region) Operational
90 days ago
100.0 % uptime
Today
North America Region Operational
90 days ago
100.0 % uptime
Today
Management Console (NA Region) ? Operational
90 days ago
100.0 % uptime
Today
Luna Cloud HSM Services (NA Region) ? Operational
90 days ago
100.0 % uptime
Today
CipherTrust Key Management Services (NA Region) ? Operational
90 days ago
100.0 % uptime
Today
Platform APIs (NA Region) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data Protection on Demand will be performing Scheduled Maintenance on Monday June 6, 2022 between 20:00 and 21:00 UTC to make important updates to CipherTrust Key Broker for Google Cloud EKM in the European Region. This change will require a brief service disruption for users of the Key Broker for Google EKM service.

What to expect on June 6

During the maintenance the Key Broker for Google EKM service will not respond to requests and as a result keys, key rings and key stores will be inaccessible. In addition to the service downtime, the Key Broker for Google Cloud EKM service dashboard will be unavailable during the maintenance period.

This activity will be performed between the following periods:

Planned Start Date: June 6 20:00 (UTC)
Planned End Date: June 6 21:00 (UTC)
Impact Duration: less than 30 minutes during the window

All service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact your Data Protection on Demand support team at technical.support@thalesgroup.com or visit the Thales Support Portal.

Thank you,

Thales Data Protection On Demand Cloud Services Team

Posted on May 27, 00:00 UTC
Data Protection on Demand will be performing Scheduled Maintenance on Wednesday June 8, 2022 between 17:00 and 18:00 UTC to make important updates to CipherTrust Key Broker for Google Cloud EKM in the North American Region. This change will require a brief service disruption for users of the Key Broker for Google EKM service.

What to expect on June 8

During the maintenance the Key Broker for Google EKM service will not respond to requests and as a result keys, key rings and key stores will be inaccessible. In addition to the service downtime, the Key Broker for Google Cloud EKM service dashboard will be unavailable during the maintenance period.

This activity will be performed between the following periods:

Planned Start Date: June 8 17:00 (UTC)
Planned End Date: June 8 18:00 (UTC)
Impact Duration: less than 30 minutes during the window

All service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact your Data Protection on Demand support team at technical.support@thalesgroup.com or visit the Thales Support Portal.

Thank you,

Thales Data Protection On Demand Cloud Services Team

Posted on May 27, 00:02 UTC
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.