Thales Data Protection on Demand Platform will be performing scheduled maintenance, impacting the management portal in the EU Region.
Service Impact: You can expect management portal functionality to be disrupted for a brief period during the maintenance window. There will also be a brief disruption to the provisioning of new services and tenants during the window.
Maintenance Schedule:
Region: Europe Date: Saturday May 3, 2025 Time: 07:00 to 08:00 AM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions. Posted on
Apr 17, 2025 - 17:46 UTC
CipherTrust Data Security Platform as a Service will be performing scheduled database maintenance on May 4th, 2025.
Data Centers Impacted: Western Europe Americas
Service Impact: Some customers may experience a brief outage of a minute or less due to scheduled database maintenance.
Maintenance Schedule:
Region: Western Europe Date: Sunday, May 4th, 2025 Time: 5:00 AM to 6:00 AM UTC
Region: Americas Date: Sunday, May 4th, 2025 Time: 5:00 AM to 6:00 AM UTC
The maintenance dates are subject to change. Service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact https://supportportal.thalesgroup.com/csm. Posted on
Apr 24, 2025 - 18:53 UTC
Thales Data Protection on Demand Platform will be performing scheduled maintenance, impacting the management portal in the NA Region.
Service Impact: You can expect management portal functionality to be disrupted for a brief period during the maintenance window. There will also be a brief disruption to the provisioning of new services and tenants during the window.
Maintenance Schedule:
Region: North America Date: Sunday May 4, 2025 Time: 07:00 to 08:00 AM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions. Posted on
Apr 17, 2025 - 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Apr 27, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:00 UTC
Scheduled -
Thales Data Protection on Demand Platform will be performing scheduled maintenance, impacting the management portal.
Service Impact: You can expect management portal functionality to be disrupted for a brief period during the maintenance window. There will also be a brief disruption to the provisioning of new services and tenants during the window.
Maintenance Schedule:
Region: Europe and North America Date: Sunday April 27, 2025 Time: 07:00 to 08:00 AM UTC
The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.
Apr 17, 17:44 UTC