Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 11, 2024 - 05:00 UTC
Update
This maintenance is rescheduled to Sunday February 11th at 17:00 UTC
Posted Feb 07, 2024 - 19:54 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 01, 2024 - 19:32 UTC
Scheduled
MAINTENANCE RESCHEDULED to February 11th
Luna Cloud HSM will be performing scheduled maintenance on February 11th 2024 to update systems to use a floating IP address.
Regions Impacted: North America
Service Impact: After the change, Luna Cloud HSM users may experience no route to host client errors for a period of up to 30 minutes until the new Cname records are propagated in the next DNS sync.
CDSPaaS users may experience service disruptions when calling APIs that require a connection to the HSM.
This activity will be performed between the following periods: - Planned Start Date: February 11, 2024 17:00 (UTC) - Planned End Date: February 11, 2024 18:00 (UTC) - Impact Duration: up to 30 minutes
All service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact your Data Protection on Demand support team via the support portal at https://supportportal.thalesgroup.com/csm
Posted Feb 01, 2024 - 19:23 UTC
This scheduled maintenance affected: CipherTrust Data Security Platform (CipherTrust Data Security Platform (NA Region)) and Luna Cloud HSM (Luna Cloud HSM Services (NA Region)).