Incident Update

Incident Report for Thales Data Protection on Demand

Resolved

The disruption to Data Protection on Demand has been investigated and resolved.

Where necessary, corrective action has been taken for affected customers.

If you are experiencing any service issues, please contact https://supportportal.thalesgroup.com/csm
Posted May 10, 2021 - 16:41 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 10, 2021 - 16:23 UTC

Update

We have identified an issue with the creation of new Azure Key Broker Services. Our team has identified a solution and is working on a fix.
Posted May 07, 2021 - 15:20 UTC

Identified

We have identified an issue with the creation of new Azure Key Broker Services. Our team has identified a solution and is working on a fix.
Posted May 07, 2021 - 15:08 UTC
This incident affected: DPoD Platform (CipherTrust Key Management Services (EU Region), CipherTrust Key Management Services (NA Region)).