Disruption - Luna Cloud HSM - North America and Europe

Incident Report for Thales Data Protection on Demand

Resolved

This incident has been resolved.

Posted Oct 17, 2025 - 14:25 UTC

Investigating

Our monitoring has detected a potential issue with Luna Cloud HSM Services in the North America region that may impact users.

Our team is investigating and we will update you as soon as we have further news.

Posted Oct 17, 2025 - 14:16 UTC

This incident affected: CipherTrust Data Security Platform (CipherTrust Data Security Platform (NA Region)) and Luna Cloud HSM (Luna Cloud HSM Services (NA Region)).