Data Protection on Demand - Email Notification Service Issue

Incident Report for Thales Data Protection on Demand

Resolved

Between June 19, 2026 at 15:15 UTC and June 24, 2026 at 20:25 UTC, the DPOD platform experienced issues with email notifications. During this period, some email notifications may not have been delivered to users.

During this incident, users may have experienced:
- Missing email notifications
- Incomplete notification delivery for platform events

The issue has been fully resolved and email notifications are now functioning normally.

If you believe you missed critical notifications during this period, please review your recent platform activity or contact our support team for assistance.

We apologize for any inconvenience this may have caused.

Posted Jun 19, 2026 - 19:30 UTC