Delay in Tenant Creation

Incident Report for Thales Data Protection on Demand

Resolved

This incident has been resolved.
Posted Mar 10, 2026 - 20:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 10, 2026 - 19:40 UTC

Identified

We have identified an issue with onboarding new tenants to the platform.

Our team is already investigating and we will update you as soon as we have further news.
Posted Mar 10, 2026 - 16:22 UTC

Investigating

Our monitoring has detected a potential issue with Data Protection on Demand Services that may impact customers.

Our team is already investigating and we will update you as soon as we have further news.
Posted Mar 10, 2026 - 16:19 UTC