Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2024 - 00:00 UTC
Update
Please note that this maintenance for the EU Region is rescheduled to March 25, 2024 00:00 (UTC)
The impact of the maintenance is also updated to include service and client authentication. As a result Cloud HSM users may experience client authentication retires for 1 minute during the maintenance window.
Posted Mar 13, 2024 - 15:18 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 05, 2024 - 21:33 UTC
Scheduled
We will be performing scheduled maintenance to the DPoD Management Portal in the EU Region to upgrade databases. Users can expect up to 5 minutes of disruption to the platform and authentication during the maintenance activity.
Regions Impacted: Europe Region
Service Impact: The management portal will be unavailable for approximately 5 minutes and service and client authentication for approximately 1 min. Cloud HSM Users may see retries on client authentication.
This activity will be performed between the following periods: - Planned Start Date: March 25, 2024 00:00 (UTC) - Planned End Date: March 25, 2024 00:10 (UTC) - Impact Duration: up to five minutes during the window
All service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact your Data Protection on Demand support team via the support portal at https://supportportal.thalesgroup.com/csm
Posted Mar 05, 2024 - 19:59 UTC
This scheduled maintenance affected: DPoD Platform (Management Console (EU Region), Platform APIs (EU Region)), Luna Cloud HSM (Luna Cloud HSM Services (EU Region)), and CipherTrust Data Security Platform (CipherTrust Data Security Platform (EU Region)).