Potential Disruption

Incident Report for Thales Data Protection on Demand

Resolved

This incident has been resolved.
Posted Aug 08, 2025 - 10:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 10:45 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 08, 2025 - 10:17 UTC

Investigating

Our monitoring has detected a potential issue with Data Protection on Demand Services that may impact the creation of new customer accounts.

Our team is already investigating and we will update you as soon as we have further news.
Posted Aug 08, 2025 - 09:47 UTC
This incident affected: DPoD Platform (Management Console (EU Region), Management Console (NA Region)).