Network Connectivity Issue - North America Luna Cloud HSM

Incident Report for Thales Data Protection on Demand

Resolved

At approximately 8:05 PM ET HSM traffic in North America was failed over to the DR site because of a network connectivity issue in the primary datacenter.

Prior to the failover users may have experienced some failures in performing cryptographic operations. The incident started at approximately 7:55 PM ET.

Posted Nov 07, 2024 - 01:00 UTC