The maintenance has been completed. Traffic has been switched back to the primary site.
Posted Sep 22, 2022 - 20:23 UTC
The service is failed over to the secondary site . Maintenance is still in progress.
Posted Sep 22, 2022 - 12:55 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2022 - 12:00 UTC
Data Protection on Demand will be performing scheduled maintenance on September 22, 2022 to our Luna Cloud HSM infrastructure in the Europe Region.
In order to perform the maintenance without impact to customers, HSM client traffic will be directed to the secondary DC while maintenance is performed on the primary site. When maintenance is completed the primary site will be returned to service. Failover to the secondary site is achieved by updating the DNS for the datacentre domain.
This activity will be performed between the following periods: Planned Start Date: September 22, 12:00 (UTC) Planned End Date: September 22, 20:00 (UTC) Impact Duration: no customer impact
All service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact your Data Protection on Demand support team at firstname.lastname@example.org or visit the Thales Support Portal.
Posted Sep 21, 2022 - 13:02 UTC
This scheduled maintenance affected: EU Region (Luna Cloud HSM Services (EU Region)).