Client traffic in the North America region was restored to the primary datacenter at 05:10 UTC.
Posted Dec 04, 2021 - 13:09 UTC
Update
To accommodate additional maintenance and minimize any customer impact, traffic in the North America region will be restored to the primary datacenter Saturday, December 4, 2021 at 05:10 UTC
Posted Dec 02, 2021 - 20:13 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2021 - 12:30 UTC
Update
The planned failover in North America has been rescheduled to Dec 2
Posted Nov 30, 2021 - 20:12 UTC
Scheduled
Data Protection on Demand will be performing scheduled maintenance on December 2, 2021 to our Luna Cloud HSM infrastructure in the North America Region.
In order to perform the maintenance without impact to customers, HSM client traffic will be directed to the secondary DC while maintenance is performed on the primary site. When maintenance is completed the primary site will be returned to service. Failover to the secondary site is achieved by updating the DNS for the datacentre domain.
This activity will be performed between the following periods: Planned Start Date: December 2, 12:30 (UTC) Planned End Date: December 2, 16:30 (UTC) Impact Duration: no customer impact
All service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact your Data Protection on Demand support team at technical.support@thalesgroup.com or visit the Thales Support Portal.
Posted Nov 27, 2021 - 15:26 UTC
This scheduled maintenance affected: Luna Cloud HSM (Luna Cloud HSM Services (NA Region)).