Return to primary datacentre is planned for Dec 1 to accommodate additional maintenance items.
Posted Nov 30, 2021 - 16:30 UTC
Update
HSM traffic in EU Region has been directed to the secondary datacentre
Posted Nov 30, 2021 - 12:43 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2021 - 12:31 UTC
Scheduled
Data Protection on Demand will be performing scheduled maintenance on November 30, 2021 to our Luna Cloud HSM infrastructure in the European Region.
In order to perform the maintenance without impact to customers, HSM client traffic will be directed to the secondary DC while maintenance is performed on the primary site. When maintenance is completed the primary site will be returned to service. Failover to the secondary site is achieved by updating the DNS for the datacentre domain.
This activity will be performed between the following periods: Planned Start Date: November 30, 12:30 (UTC) Planned End Date: November 30, 16:30 (UTC) Impact Duration: no customer impact
All service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact your Data Protection on Demand support team at technical.support@thalesgroup.com or visit the Thales Support Portal.
Posted Nov 27, 2021 - 15:21 UTC
This scheduled maintenance affected: Luna Cloud HSM (Luna Cloud HSM Services (EU Region)).