Thales Data Protection on Demand

All Systems Operational

Uptime over the past 90 days. View historical uptime.
DPoD Platform Operational
90 days ago
99.99 % uptime
Today
Management Console (EU Region) ? Operational
90 days ago
99.98 % uptime
Today
Management Console (NA Region) ? Operational
90 days ago
99.98 % uptime
Today
CipherTrust Key Management Services (EU Region) ? Operational
90 days ago
100.0 % uptime
Today
CipherTrust Key Management Services (NA Region) ? Operational
90 days ago
100.0 % uptime
Today
Platform APIs (EU Region) Operational
90 days ago
99.98 % uptime
Today
Platform APIs (NA Region) Operational
90 days ago
99.98 % uptime
Today
Luna Cloud HSM Operational
90 days ago
100.0 % uptime
Today
Luna Cloud HSM Services (EU Region) ? Operational
90 days ago
100.0 % uptime
Today
Luna Cloud HSM Services (NA Region) ? Operational
90 days ago
100.0 % uptime
Today
CipherTrust Data Security Platform Operational
90 days ago
99.97 % uptime
Today
CipherTrust Data Security Platform (NA Region) Operational
90 days ago
99.97 % uptime
Today
CipherTrust Data Security Platform (EU Region) Operational
90 days ago
99.96 % uptime
Today
Thales Data Platform Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (NA Region) Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (EU Region) Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (LATAM Region) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025
Intermittent Provisioning Failures EU region
Resolved - This incident has been resolved.
Sep 1, 02:11 UTC
Monitoring - Our monitoring detected intermittent failures on tenant and service provisioning. We are rolling out a fix and monitoring results.
Sep 1, 00:32 UTC
Investigating - Our monitoring has detected a potential issue with Data Protection on Demand Services that may impact customers.

Our team is already investigating and we will update you as soon as we have further news.
Sep 1, 00:19 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
On-boarding Disruption
Resolved - Incident resolved
Aug 24, 22:59 UTC
Identified - We have identified an issue with a third party service that is preventing the creation of new tenant accounts. All other services are operation normally.
Aug 24, 22:55 UTC
Investigating - Our monitoring has detected a potential issue with Data Protection on Demand Services that may impact customers.

Our team is already investigating and we will update you as soon as we have further news.
Aug 24, 22:46 UTC
Aug 23, 2025

No incidents reported.

Aug 22, 2025
Automated Snapshot Disruption - EU Region
Resolved - Luna Cloud HSM experienced a disruption in our automated snapshot process in the EU region on August 19, 20, and 21, during which automated snapshot creation did not run as scheduled. Our team identified the issue and has now resolved it.

All snapshot services are back to normal operation. We apologize for any inconvenience this may have caused and appreciate your understanding.
Aug 22, 15:51 UTC
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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