Thales Data Protection on Demand Status

Thales Data Protection on Demand

All Systems Operational

Uptime over the past 90 days. View historical uptime.

DPoD Platform Operational

90 days ago

100.0 % uptime

Today

Management Console (EU Region) Operational

90 days ago

100.0 % uptime

Today

Management Console (NA Region) Operational

90 days ago

100.0 % uptime

Today

Platform APIs (EU Region) Operational

90 days ago

100.0 % uptime

Today

Platform APIs (NA Region) Operational

90 days ago

100.0 % uptime

Today

Luna Cloud HSM Operational

90 days ago

100.0 % uptime

Today

Luna Cloud HSM Services (EU Region) Operational

90 days ago

100.0 % uptime

Today

Luna Cloud HSM Services (NA Region) Operational

90 days ago

100.0 % uptime

Today

CipherTrust Data Security Platform Operational

90 days ago

100.0 % uptime

Today

CipherTrust Data Security Platform (NA Region) Operational

90 days ago

100.0 % uptime

Today

CipherTrust Data Security Platform (EU Region) Operational

90 days ago

100.0 % uptime

Today

Thales Data Platform Operational

90 days ago

100.0 % uptime

Today

Thales Data Platform (NA Region) Operational

90 days ago

100.0 % uptime

Today

Thales Data Platform (EU Region) Operational

90 days ago

100.0 % uptime

Today

Thales Data Platform (LATAM Region) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance on dpsas.io Jun `4`, `2026` `18:00`-`20:00` UTC

Data Protection on Demand will be performing scheduled maintenance impacting the `dpsas.io` domain.

Service Impact:
The impact of this maintenance is limited to Luna Cloud HSM clients with an older client configuration that includes the `dpsas.io` domain.

Impacted users may experience a temporary inability to connect during the maintenance window. We recommend that you download the latest client package to ensure your client configuration is up to date to avoid any disruptions.

Maintenance Schedule:

Date: Thursday, June 4, 2026
Time: 18:00 to 20:00 UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.
Posted on Apr 06, 2026 - 13:41 UTC

Scheduled Maintenance dpondemand.io Jun `13`, `2026` `13:00`-`15:00` UTC

Update - The schedule for this change has been updated;

Date: Saturday, June 13, 2026
Time: 13:00 to 15:00 UTC
Apr 06, 2026 - 13:00 UTC

Scheduled - Data Protection on Demand will be performing scheduled maintenance impacting the `dpondemand.io` domain.

Service Impact:
Users may experience a temporary inability to connect to dpondemand.io for a brief period during the maintenance window.

This domain is in use by the following services;
- DPoD Management Console
- Luna Cloud HSM
- CipherTrust Data Security Platform as a Service
- User Authentication (welcome.dpondemand.io)
- Luna Client Authentication (access.dpondemand.io)

Maintenance Schedule:

Date: Saturday, June 13, 2026
Time: 13:00 to 15:00 UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.
Feb 25, 2026 - 22:16 UTC

Past Incidents

Apr 14, 2026

No incidents reported today.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

Scheduled Maintenance on dpsas.io

Completed - The scheduled maintenance has been completed.
Apr 2, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 18:00 UTC

Scheduled - Data Protection on Demand will be performing scheduled maintenance impacting the `dpsas.io` domain.

Service Impact:
The impact of this maintenance is limited to Luna Cloud HSM clients with an older client configuration that includes the `dpsas.io` domain.

Impacted users may experience a temporary inability to connect during the maintenance window. We recommend that you download the latest client package to ensure your client configuration is up to date to avoid any disruptions.

Maintenance Schedule:

Date: Thursday, April 2, 2026
Time: 18:00 to 20:00 UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.
Feb 25, 19:34 UTC

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

All Systems Operational

Related

Scheduled Maintenance

Scheduled Maintenance on dpsas.io Jun 4, 2026 18:00-20:00 UTC

Scheduled Maintenance dpondemand.io Jun 13, 2026 13:00-15:00 UTC

Past Incidents

Scheduled Maintenance on dpsas.io Jun `4`, `2026` `18:00`-`20:00` UTC

Scheduled Maintenance dpondemand.io Jun `13`, `2026` `13:00`-`15:00` UTC