Thales Data Protection on Demand

All Systems Operational

DPoD Platform Operational
90 days ago
100.0 % uptime
Today
Management Console (EU Region) Operational
90 days ago
100.0 % uptime
Today
Management Console (NA Region) Operational
90 days ago
100.0 % uptime
Today
Platform APIs (EU Region) Operational
90 days ago
100.0 % uptime
Today
Platform APIs (NA Region) Operational
90 days ago
100.0 % uptime
Today
Luna Cloud HSM Operational
90 days ago
100.0 % uptime
Today
Luna Cloud HSM Services (EU Region) Operational
90 days ago
100.0 % uptime
Today
Luna Cloud HSM Services (NA Region) Operational
90 days ago
100.0 % uptime
Today
CipherTrust Data Security Platform Operational
90 days ago
100.0 % uptime
Today
CipherTrust Data Security Platform (NA Region) Operational
90 days ago
100.0 % uptime
Today
CipherTrust Data Security Platform (EU Region) Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (NA Region) Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (EU Region) Operational
90 days ago
100.0 % uptime
Today
Thales Data Platform (LATAM Region) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance on dpsas.io Apr 2, 2026 18:00-20:00 UTC

Data Protection on Demand will be performing scheduled maintenance impacting the `dpsas.io` domain.

Service Impact:
The impact of this maintenance is limited to Luna Cloud HSM clients with an older client configuration that includes the `dpsas.io` domain.

Impacted users may experience a temporary inability to connect during the maintenance window. We recommend that you download the latest client package to ensure your client configuration is up to date to avoid any disruptions.

Maintenance Schedule:

Date: Thursday, April 2, 2026
Time: 18:00 to 20:00 UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Posted on Feb 25, 2026 - 19:34 UTC

Scheduled Maintenance dpondemand.io Apr 11, 2026 13:00-15:00 UTC

Data Protection on Demand will be performing scheduled maintenance impacting the `dpondemand.io` domain.

Service Impact:
Users may experience a temporary inability to connect to dpondemand.io for a brief period during the maintenance window.

This domain is in use by the following services;
- DPoD Management Console
- Luna Cloud HSM
- CipherTrust Data Security Platform as a Service
- User Authentication (welcome.dpondemand.io)
- Luna Client Authentication (access.dpondemand.io)

Maintenance Schedule:

Date: Saturday, April 11, 2026
Time: 13:00 to 15:00 UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Posted on Feb 25, 2026 - 22:16 UTC
Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 03:55 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 26, 03:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 03:30 UTC
Scheduled - CipherTrust Data Security Platform as a Service will be performing scheduled maintenance, impacting functioning of Ciphertrust Transparent Encryption (CTE) services within CipherTrust Data Security Platform (CDSP) in the Western Europe region.

Data Centers Impacted:
Western Europe

Service Impact:
The CTE features from CDSP Service will be unavailable during the specified windows for the regions listed.

Maintenance Schedule:

Region: Western Europe
Date: Thursday, Feb 26, 2026
Time: 03:30 to 04:00 UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Feb 20, 03:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 03:00 UTC
Scheduled - CipherTrust Data Security Platform as a Service will be performing scheduled maintenance, impacting functioning of Ciphertrust Transparent Encryption (CTE) services within CipherTrust Data Security Platform (CDSP) in America regions.

Data Centers Impacted:
Americas

Service Impact:
The CTE features from CDSP Service will be unavailable during the specified windows for the regions listed.

Maintenance Schedule:

Region: Americas
Date: Thursday, Feb 26, 2026
Time: 03:00 to 03:30 UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Feb 20, 02:57 UTC
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026
Completed - The scheduled maintenance has been completed.
Feb 15, 05:37 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 15, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:00 UTC
Scheduled - CipherTrust Data Security Platform as a Service will be performing scheduled database maintenance on February 15, 2026.

Data Centers Impacted:
Western Europe
Americas

Service Impact:
Some customers may experience a brief outage for few minutes due to scheduled database maintenance.

Maintenance Schedule:

Region: Western Europe
Date: Sunday, February 15, 2026
Time: 5:00 AM to 6:00 AM UTC

Region: Americas
Date: Sunday, February 15, 2026
Time: 5:00 AM to 6:00 AM UTC

The maintenance dates are subject to change. Service status can be monitored on the Data Protection On Demand Status Dashboard. If you have additional questions, please contact https://supportportal.thalesgroup.com/csm.

Jan 30, 06:04 UTC
Feb 14, 2026

No incidents reported.