All Systems Operational

DPoD Platform Operational
Management Console (EU Region) Operational
Management Console (NA Region) Operational
Platform APIs (EU Region) Operational
Platform APIs (NA Region) Operational
Luna Cloud HSM Operational
Luna Cloud HSM Services (EU Region) Operational
Luna Cloud HSM Services (NA Region) Operational
CipherTrust Data Security Platform Operational
CipherTrust Data Security Platform (NA Region) Operational
CipherTrust Data Security Platform (EU Region) Operational
Thales Data Platform Operational
Thales Data Platform (NA Region) Operational
Thales Data Platform (EU Region) Operational
Thales Data Platform (LATAM Region) Operational
Additional Services Operational
Support Ticketing System Operational
Support Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 11, 2026

No incidents reported today.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 16:00 UTC
Scheduled - Data Protection on Demand (DPoD) will be performing scheduled maintenance impacting user authentication.

Service Impact:
User authentication and new user registration to the DPoD management portal will be unavailable for 3-5 minutes during the specified window.

Maintenance Schedule:

Region: All
Date: Tuesday, Sep 29, 2026
Time: 16:00 to 17:00 UTC


The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Sep 22, 19:29 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

Completed - The scheduled maintenance has been completed.
Sep 27, 03:37 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 27, 03:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 22:00 UTC
Scheduled - CipherTrust Data Security Platform as a Service will be performing scheduled maintenance, impacting the creation of new tenant accounts in both the Europe and North America regions.

Service Impact:
We will be performing scheduled maintenance which may cause a temporary interruption to the creation of new CDSPaaS tenant accounts.

Maintenance Schedule:

Region: All Regions
Date: Saturday, Sep 26, 2026
Time: 10:00 PM UTC - 00:00 AM UTC

The maintenance dates are subject to change. We will notify customers of any schedule changes and when the maintenance window is complete. Please contact https://supportportal.thalesgroup.com/csm if you have any questions.

Sep 22, 05:25 UTC